Feedback from delegates

The following feedback came from a single course, held in September 2010.

I found the course very informative and far more enjoyable than I imagined. The content was delivered at a great pace with lots of examples which brought a potentially dry subject to life.
Group Information Security Manager at an Insurance company

Very informative - didn't know there was such depth to the DPA!
Head of Information at an NHS Foundation Trust

The course was very informative and I found the week very useful and exactly what my company was looking for. Heledd [Lloyd-Jones] was a very good lecturer and at keeping my attention!
Business Support Administrator at a charitable trust

Heledd has presented a very thorough presentation of the DPA. At no time have I felt frustrated or overly confused due to her vast knowledge and ability to explain the Act. She has been warm, approachable and very patient with all of us. I feel far more informed of how the DPA works and am really pleased I have attended the course. This is the first course I have ever attended where I could happily stay for the whole day and also the whole week, which is very rare - especially due to the difficult nature of what we were being taught. I couldn't recommend this course more.
Assistant Information Governance Manager at an NHS Foundation Trust

An excellent, well structured course at a sensible price.
Head of IT at a medical research business

The course was excellent and the speaker very knowledgeable and experienced. She could relate her own experiences and was an excellent tutor.
Data Protection / Information Sharing Officer at a City Council

A great course - I would sit through it all again. The speaker had great relevant knowledge.
Information Governance Manager at an NHS Mental Health Trust

All very good, just goes to show how complicated the DPA is and the potential to get things wrong.
Head of Information Governance at an NHS Trust

I thought Heledd showed an excellent knowledge of the subject and there was no question she could not answer! Her stories she used to help explain certain aspects of the Act really helped.
Data Protection Assistant at an Insurance company

Heledd is an excellent speaker. She managed to keep the course very interesting.
Risk and Compliance Manager at a law firm

An excellent basis for a very dry topic - that has been brought to life by interesting case work and anecdotes.
Data Protection Officer at a Ministry of Defence agency

Heledd was excellent and the explanation and pace of the course was excellent. She explained the concepts and how the different legislation tied together in simple terms. I found her and the course plan of wonderful standard and I think this will be adequate preparation for the exam. The course was well worth the long trip [from South Africa]. It provided me with so many practical scenarios which we haven't considered yet. We can draw on these UK experiences to better implement the South African Act.
Head of Information at a South African bank

Other feedback received from past courses is shown below:

"The Morgan Cole course in Data Protection was invaluable in helping me prepare for the exam. The instructor was an expert in Data Protection law, and by sharing examples from her real world experience was able to reach students at varying levels of familiarity with the DPA and from different professional backgrounds. I thought Morgan Cole did a fantastic job, I felt well prepared for the exam and will recommend this firm for training to any of my colleagues interested in taking the exam!" IT Advisory Consultant, KPMG

"I found the course excellent and feel the whole week was very well structured, with plenty of time to discuss and share experiences. The support, discussion and handouts throughout the whole process was excellent."
Information and Research Manager, Orbit Group Limited

"I really enjoyed the course, although it was intensive. I think Heledd did a great job in making a particularly dry subject interesting."
Operations Manager, Whitefriars Housing Group

"You made a difficult subject more easy to contend with."
Information Governance Manager, North East Wales NHS Trust

"Thanks very much for being our excellent tutor for this course. I really appreciate all your help through the course and your patience with questions and queries."
Resource Administrator, Integralis

"Thank you for the course. I thought it was superb and very enjoyable. It has greatly improved my confidence in my task in work."
Head Of Information Services, Coleg Gwent

"The knowledge of the tutor on the Data Protection Act is without question, excellent. She had to cope with a variety of experience levels, and the fact that all attendees had to step out of the 'healthcare' context to apply the legislation in general terms. This wasn't always easy, but with patience and good humour was always achieved. The delivery of the course was professional and ...I am happy to report that regardless of our eventual exam results all attendees will have learnt the legislation in detail and are already benefiting from the knowledge gained."
Head of Information Governance, Avon IM&T Consortium

Other comments we have received include:

"I have found [the course] to be of great benefit to me and it is now an invaluable part of the implementation process. [The course] has helped me to realise that you are not on your own and that everyone is in the same boat."

"Exceeded expectations in terms of clear, accessible, real-world advice"
"Really practical, and flexible enough to meet the needs of the group"
"I thought a difficult and complex subject was covered very well"
"Excellent course, for a very complex subject"
"Very well structured – cumulative learning process – good to apply learning during the day on case studies – good to share learning"
"A heavy subject well covered in the time available"
"Well organised, informative. Hard work, but fun too!"
"Warm and friendly atmosphere enabling all to enjoy a very scary subject and its implications for our organisations"
"Excellent as usual. The real life case studies reinforced learning"
"Well presented in an informed, relaxed and friendly atmosphere."
"Very well organised. Interesting presentations. Opportunity for interaction helpful. This sort of [course] helps us to improve our practice and clarify our roles in these areas."
"This provided a great opportunity for participants from the public sector to take part in a worthwhile informative course."
"This has been extremely useful for me and given the incentive to go back and get to the bottom of these issues with a deeper understanding."